Soalan Lazim

Q1. Are you a trading company or a manufacturer?

Q2. Can you quote based on 3D drawings?

Yes, as long as we receive CAD files or compatible 3D models that can be viewed with software like First Quote or Firstcut browser, we can provide a quotation. Please note that 2D drawings alone are insufficient for manufacturing precision components.

We support 3D CAD models from SolidWorks (.sldprt), ProE (.prt), and other CAD systems, commonly in IGES (.igs), STEP (.stp), ACIS (.sat), or Parasolid (.sat) formats.

Q3. How do you handle RFQs (Request for Quotation)?

Q4. What is your typical lead time?

Q5. Do you provide samples? Are they free?

Q6. What payment methods do you accept?

Q7. How do you ensure quality control?

We have a comprehensive quality control system that covers every step, from raw material procurement to machining processes and final inspection. For critical components, we strictly follow drawing standards and customer specifications.

All customer data is kept confidential. Only trained engineers are authorized to handle production orders. Third-party inspection or factory audits are welcome, or you may use our in-house quality team for final inspection.

Q8. Do your products come with a warranty?

Q9. How do you view your relationship with customers?

Soalan Lazim

Soalan Lazim

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